Personal Banking Manager
Company: National Exchange Bank & Trust
Location: Waukesha
Posted on: January 11, 2026
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Job Description:
Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank
& Trust is an independent, family-owned bank with big bank
abilities, serving Southeastern Wisconsin. Founded in 1933, we are
a trusted business partner, employer, and community member. At
National Exchange Bank & Trust, you will enjoy a flexible,
friendly, family environment, a rewarding career, and opportunities
to make a difference in the communities we serve. We believe in
bringing out the best in our talent and are committed to fostering
an inclusive environment of growth and development. Position
Summary As a Personal Banking Manager, you will be responsible for
efficient, and effective oversight of a full-service personal
banker and customer service staff. Doing so will ensure that
established policies and procedures are being followed. You will
also be responsible for meeting operational goals including and
other metrics. Other duties include customer service, security,
community relations, and some facility administration. Skills &
Attributes Needed To be successful in your banking career, the
following skills and attributes are needed: Excellent customer
service Attention to detail Thorough knowledge of branch operations
and customer service/personal banker roles Ability to supervise and
mentor multiple employees Ability to work independently as well as
part of a team Problem solving skills Excellent communication
Qualifications Ideal candidates will possess the following
qualifications: Highest level of confidentiality and discretion of
customer and bank information. Knowledge of how to operate a
computer and other standard office equipment. Ability to
communicate effectively via phone, email and in person. Three years
of bank operations and customer contact experience required. Prior
people management experience is preferred. Associate or bachelor’s
degree in business or another related field is preferred. Benefits
Offered National Exchange Bank & Trust offers a competitive benefit
package including, but not limited to: Health, Dental, and Vision
Insurance Health Savings Account with Employer Contributions Short
and Long Term Disability Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical
Illness, Hospital Indemnity, and Legal Insurance 401(k) with
Employer Match & Profit Sharing Paid Time Off Flexible scheduling
Education Assistance Program Product & Service Discounts & more!
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Keywords: National Exchange Bank & Trust, Oshkosh , Personal Banking Manager, Customer Service & Call Center , Waukesha, Wisconsin
