Technical Product Support Representative

Company: TEKsystems
Location: Menomonee Falls
Posted on: January 17, 2026

Job Description:

Job Description Job Description Join Our Team as a Technical Support Specialist! Are you passionate about solving problems and creating exceptional customer experiences? Do you have a knack for troubleshooting electronics and providing top-notch support? If so, we want YOU on our team! What You’ll Do: Deliver outstanding technical support via phone and email Troubleshoot and diagnose issues using schematics, wiring diagrams, and tools Answer product questions on features, benefits, installation, and compatibility Assist customers with warranty repairs and replacements Document processes, FAQs, and troubleshooting guides Collaborate on product training and ensure accuracy in manuals and technical materials What We’re Looking For: Must-Haves: 1 year of experience in electronics troubleshooting or technical support Knowledge of AC/DC electrical wiring Proficiency with Microsoft Office and ability to learn ERP/CRM systems Nice-to-Haves: Experience with boating, RV, camping, ATV, or outdoor sporting equipment Certifications like ABYC, NMEA, or MEI FCC License Soft Skills That Shine: Strong problem-solving and communication skills Ability to work through challenges with professionalism Team player with excellent organizational skills Positive, can-do attitude and ownership mentality Why You’ll Love It Here: Be part of a collaborative, growth-oriented team Work on exciting products in the marine and outdoor industry Opportunities for career development and skill-building Ready to take the next step? Apply today and help us deliver exceptional customer experiences! Job Type & Location This is a Contract to Hire position based out of Menomonee Falls, WI. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Menomonee Falls,WI. Application Deadline This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Oshkosh , Technical Product Support Representative, Engineering , Menomonee Falls, Wisconsin