OshkoshRecruiter
the smart solution for Oshkosh jobs

Assistant Service Center Manager

Company: Verve, a Credit Union
Location: Oshkosh
Posted on: February 8, 2019

Job Description:

  • Oversees daily activity of designated Call Center Team
  • Performs call monitoring, coaching, and feedback to ensure the team is highly skilled, motivated, and exemplifies Verve's behaviors
  • Assists Service Center Manager with the development, implementation, enhancement and support of call center strategies, initiatives, and growth
  • Assists with the development and coaching of team to identify and offer new opportunities to members, develop and expand member relationships and to handle more complex sales and service issues; assists with monitoring call center sales and referral program
  • Ensures excellent member service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Internet Banking and ATM or Debit Card issues
  • Responds to incoming calls from both internal and external members
  • Handles escalated and/or complex calls and member resolution decision making
  • Responds to Web Support inquiries, files EFT complaints for members reporting unauthorized electronic activity on accounts
  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties
  • Partners with Information Technology Team to ensure phone system is operating effectively and efficiently

    Keywords: Verve, a Credit Union, Oshkosh , Assistant Service Center Manager, Executive , Oshkosh, Wisconsin

    Click here to apply!

    Didn't find what you're looking for? Search again!

    I'm looking for
    in category
    within


Other Executive Jobs


Chief People Officer
Description: COMPANY is looking for an experienced, talent development executive to help the organization evolve from a pre-revenue stage to becoming the world leader in the production of radioisotopes, and to position (more...)
Company: Pharmaceuticals, Janesville, WI
Location: Janesville
Posted on: 02/18/2019

General Manager in Training - Retail
Description: General Manager in Training - Retail Req ID: 119482General Manager in Training Working at Loves as an General Manager in Training is a very different job. We work hard for our customers and our teams. (more...)
Company: Loves Travel Stops & Country Store
Location: Sheboygan
Posted on: 02/18/2019

Restaurant Manager
Description: If operating a restaurant is your dream career, you can make it happen at Red Lobster. br br As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering (more...)
Company: Red Lobster
Location: Madison
Posted on: 02/18/2019


Director of Engineering
Description: Minimum Required Skills:Processing, Chemical Production, Industrial Engineering, Construction, Pharmaceuticals, FDA Compliance, chemical processing, Design Engineering, Mechanical Engineering, Project (more...)
Company: CyberCoders
Location: Madison
Posted on: 02/18/2019

Registered Nurse RN Care Management
Description: Case Management opening in Milwaukee, Wisconsin. This and other rn jobs brought to you by NursingJobCafe.com Maxim Healthcare Services MGS is currently seeking Registered Nurses, Physical Therapists, (more...)
Company: Maxim Government Services
Location: Milwaukee
Posted on: 02/17/2019

Office Manager I
Description: Office Manager I Imagine if hellip You could lead people within an organization that still values giving back and offers flexible schedules You could make an impact in a measurable way, and that impact (more...)
Company: H&R BLOCK
Location: Milwaukee
Posted on: 02/17/2019

Outside Sales/Route Sales Manager Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Outside Sales/Route Sales Manager (more...)
Company: Mac Tools
Location: Milwaukee
Posted on: 02/17/2019

Restaurant Manager
Description: If operating a restaurant is your dream career, you can make it happen at Red Lobster. br br As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering (more...)
Company: Red Lobster
Location: Green Bay
Posted on: 02/18/2019

IT Security Specialist - Risk Management
Description: Our direct end client in downtown Milwaukee is in immediate need of an IT Security Specialist to help them build out their risk assurance function within the IT risk management and cybersecurity organization. (more...)
Company: Codeworks, Inc.
Location: Milwaukee
Posted on: 02/18/2019

ASSISTANT NURSE MANAGER (FROEDTERT HEALTH)
Description: Froedtert Health has a terrific opportunity to move into a Leadership role. We are seeking a full-time 2nd shift Assistant Nurse Manager at Froedtert Hospital in Milwaukee. Responsibilities: The Assistant (more...)
Company: Froedtert Health
Location: Milwaukee
Posted on: 02/18/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Oshkosh RSS job feeds