Customer Service Representative II

Company: Cadre Services Wisconsin
Location: Oshkosh
Posted on: April 25, 2021

Job Description:

Are you a Customer Service Representative II who has strong multitasking and problem solving skills? Are you a Customer Service Representative II who is looking for a great foot in the door with an award-winning worldwide corporation? Our client provides their customers with some of the worlds most recognized products. They seek to hire people who share their passion for teamwork and innovative thinking. WHAT YOU WILL BE DOING: As a Customer Service Representative II, you will be providing guidance to the call center by answering questions and offering solutions. Connect with brands and update knowledge base repository with current information Work with quality and post market teams for items requiring escalation WHAT YOU NEED: 2+ years of customer service experience communicating with customers via phone and e-mail Any customer service experience through social media platforms is a huge plus Bachelors degree is preferred Must be tech savvy to catch onto new software quickly Any experience with SAP is a plus Self-motivated and driven Strong multitasking and problem solving skills Must be able to maintain confidentiality Top-notch verbal/written communication skills Ability to work well independently in a fast-paced environment WHAT YOU GET: Worldwide corporation Award-winning company Great foot in the door Health insurance GENERAL INFORMATION: Hours: Monday Friday 8:00am 5:00pm Length: Long-Term Temporary Pay for the Customer Service Representative II position: Based on experience, contact us for details Location: Neenah, WI THIS POSITION WILL START OUT REMOTE BUT EVENTUALLY WILL GO BACK TO THE OFFICE Job ID: 138410 Job descriptions may not include every responsibility or qualification of the position. Cadre is an Equal Opportunity Employer. To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.

Keywords: Cadre Services Wisconsin, Oshkosh , Customer Service Representative II, Hospitality & Tourism , Oshkosh, Wisconsin