Restaurant Team Member
Company: Potbelly Corporate
Location: Oshkosh
Posted on: June 18, 2022
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Job Description:
Earn up to $16.50 including tips! - -Potbelly Sandwich Shops,
where Good Vibes and Great Careers are a way of life! Come Build
the Potbelly Nation with us.Potbelly got its start in 1977 as a
small antique store that turned into a lines-out-the-door
neighborhood sandwich shop. - Before you knew it, we were serving
up delicious food in a fun environment at more than 400 shops
across the United States.We continue to wake up every day with one
goal: Make people happy through good vibes and delicious craveable
food. - Put those awesome ingredients together, and there's no
telling what we'll cook up next! - -Job Title:
AssociateDepartment/Function: OperationsLocation: Field, Assigned
to Specific ShopReports to (Title): General or Assistant
ManagerDetails: Part-Time, NonexemptGENERAL DESCRIPTIONA Potbelly
Associate's job is to make our customers really happy. Since they
are the primary point of customer contact, it is up to them to
provide our customers and excellent experience by providing fast,
friendly and efficient service and by delivering a quality and
consistent product every time, in a clean and inviting environment.
-FOCUSEssentialDemonstrates and reinforces Potbelly's Behaviors and
Values- Integrity, Food Loving, Teamwork,Accountability, Positive
Energy, Coaching, Delivering Results through Execution, Building
and InspiringTeams, Creating Potbelly "Fans"-- through all
interactions.Ability to discuss Potbelly history with
others.Prepare quality finished products (sandwiches, salads,
soups, cookies, ice cream, etc.) efficiently per Potbelly recipe
manual standards.Comply with health and safety standards for food,
cleanliness and safety of shop.Maintain personal hygiene standards,
including wearing clean Potbelly uniform.Comply with established
food safety requirements and practices.Comply with shop security
and safety standards.Be speedy and accurate in fulfilling
orders.Handle raw and finished waste according to established
procedures.Make customers really happy.Engage in friendly
conversation with customers in line.Act with a sense of urgency
toward all customers in the shop.Other Key FunctionsRestock food
line, chips and cooler.Work multiple stations (load, dress, shakes,
cash, prep, front) as directed by Manager or Shift LeaderDeliver
catering orders as detailed in the Catering Driver and Delivery
Agreement.Prepare meats and cheeses for different sandwiches.If 18
or older, uses the automatic slicer to prep food items.Clean
tables, counters, floors, bathrooms, kitchen and utensils; take out
trash.Operate cash register: handle, balance and follow all cash
handling procedures.Effectively handle customer
complaints/issues.Takes delivery/catering/pickup orders over the
phone. -Others duties as assigned.PHYSICAL FUNCTIONSAbility to
stand/walk a minimum of 3 hours or as needed.Must be able to exert
well-paced and frequent mobility for periods of up to 3 hours or as
needed.Be able to lift up to 10 pounds frequently and up to 50
pounds occasionally.Will frequently reach, feel, bend, stoop,
carry, finely manipulate and key in data.Able to work in both warm
and cool environments, indoors (95%) and outdoors (5%).Must be able
to tolerate higher levels of noise from music, customer and
employee traffic.Must be able to tolerate potential allergens:
peanut products, egg, dairy, gluten, soy, seafood and
-shellfish.EXPERIENCE, EDUCATION AND BEHAVIORSMust represent
Potbelly Advantage and Our Values.Must be at least 16 years of
ageFor Illinois employees, all employees are required to become
food safety certified within 30 days of employment. Failure to do
so will result in termination of employment.Must be friendly and
customer service-oriented.Strong verbal communication skills.Must
possess neat and clean hygiene.Ability to handle a knife
confidently.Must be able to work in a fast-paced environment and
have a sense of urgency.Ability to work as a team-player.Ability to
comprehend and communicate in English via verbal and written
communication, such -that employee can perform his or her job
responsibilities.Must demonstrate leadership behaviors and values
that align with Potbelly.We're an equal opportunity employer. - All
applicants will be considered for employment without attention to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran status, or disability status. -
Keywords: Potbelly Corporate, Oshkosh , Restaurant Team Member, Hospitality & Tourism , Oshkosh, Wisconsin
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