Retail Store Associate Lead
Company: Agropur
Location: Little Chute
Posted on: April 23, 2024
Job Description:
Job Type: RegularThe Retail Store Associate Lead will provide
exceptional customer service while adhering to all food safety
requirements. This position is also responsible for product orders,
assigning tasks to the Retail Store Associate position and serves
as a point of contact for vendors. The Retail Store Associate Lead
is responsible for proper opening/closing procedures. Essential
Duties and Responsibilities:
- Greet customers entering the establishment, contributing to a
positive guest experience by exceeding their expectations and
preparing orders to their specifications.
- Maintain an orderly and clean check out area.
- Run the cash register; receiving payment by cash, check, or
credit card and issuing receipts, refunds, or change as
needed.
- Perform reconciliation of cash drawer, ensuring amounts are
correct and that adequate change is available.
- Maintain adequate stocking of shelves, cleanliness, and
organization of work area throughout the day.
- Price products.
- Prepare and distribute sampling products to customers.
- Cook and prepare food items per our standards of quality,
consistency and timelines.
- Operate equipment safely as determined by organization safety
standards.
- Ensure compliance with all health code requirements and
organization standards.
- Take shipping orders.
- Maintain store keys.
- Coordinate the assignment of tasks to the Retail Store
Associate.
- Responsible for counting money for the safe.
- Order product as needed.
- Serve as vendor point of contact.
- Break down blocks of cheese and cut to correct
specifications.
- Responsible for counting money for the safe and taking deposit
to bank in absence of management.
- Responsible for employee and guest safety in absence of
management.
- Ensure all temperatures are within acceptable limits and proper
rotation of product is in place.
- Responsible for taking inventory during bi-annual store
inventories.
- Provide comprehensive training all year for regular and
seasonal employees.
- Coordinate invoicing and picking of product for Weyauwega and
Luxemburg deliveries.
- Coordinate invoicing and picking of product for special events
(i.e., Cheesefest, Breakfast on the Farm, etc.)
- Responsible for cleaning and sanitizing store when cleaning
service is unavailable or did not provide adequate service.
- Responsible for processing all donations for store.
- Assist management with updating SOP's and training plan as
necessary. Other Duties and Responsibilities:
- Learn how to prepare Fudge/Cheese Fudge.
- Open and close store.
- Assist in completing Opening & Closing checklists and master
cleaning schedule.
- Greet guests and assist customers to drive sales.
- Monitor back door receiving from start to finish.
- Put away orders in the walk-in cooler or storage room.
- Maintain food storage, receiving, stocking & rotating per food
safety and organization standards.
- Understand and adhere to Good Manufacturing Practices.
- Safety Protocol
- Stop any observed unsafe acts and obey facility safety rules
and procedures.
- Correct or report any observed safety hazards.
- Support safety policies and programs. This list of duties and
responsibilities is not all-inclusive and may be expanded to
include other duties and responsibilities, as management may deem
necessary from time to time. Qualifications: Education Required:
- High School Diploma or equivalent required.Experience Required:
- Minimum five (5) years of experience in customer service,
retail and/or food safe environment
required.Certification/Licensure Required:
- Food Safety Certification required.
- Responsible Beverage certification required.
- Hand jack and forklift required.Skills Required:
- Dedication to meet the expectations and requirements of
internal and external customers; acts with customers in mind.
- Basic computer operational skills.
- Basic math skills (addition, subtraction, multiplication,
division).
- Excellent telephone and oral communication skills.
- Strong interpersonal skills and ability to work effectively at
all levels in a collaborative team environment.
- Demonstrate attention to detail and accuracy in work.
- Ability to work in a fast-paced environment.
- Exhibit a professional manner in dealing with others and works
to maintain constructive working relationships. AA/EEO -
Minority/Female/Disability/Veteran/Sexual Orientation/Gender
Identity Agropur welcomes people from all backgrounds and walks of
life. We are proud to be an employer with a diverse community and
are committed to providing a respectful and inclusive experience
for all employees and applicants. We will therefore work with
candidates who request accommodation. Please note that an adequate
knowledge of French is required for positions in Quebec.
Keywords: Agropur, Oshkosh , Retail Store Associate Lead, Hospitality & Tourism , Little Chute, Wisconsin
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