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Human Resources Services Specialist

Company: Oshkosh Corporation
Location: Oshkosh
Posted on: December 4, 2019

Job Description:

JOB REQUIREMENTS: JOB SUMMARY: The Human Resource Services Specialist is a critical and foundational role to the HR organization; facilitating a virtual, high-touch team member experience for those seeking assistance from HR. This role will heavily utilize ServiceNow to respond to team member inquiries and fulfill HR related requests. ESSENTIAL DUTIES AND RESPONSIBILITIES: These duties are not meant to be all-inclusive and other duties may be assigned. Facilitate a People First experience as the first line of contact for team members needing assistance from HR via phone or electronically. Resolve or escalate team member inquiries related to benefits, compensation, talent management, policy interpretation, HR technology, or other HR related topics. Write knowledge articles that will allow team members to have immediate access to relevant HR information. Work with HR Services team members on proper customer service and HR administration. Fulfill team member requests related to HR administration, such as employment verification letters, tuition reimbursement, etc. Collaborate daily with other HR Specialists regarding widespread issues, themes leading to increased call volume, etc. Conduct regular data audits of team member data with Workday system. Coordinate with team members and global HR team to gather data and resolve problems; identify issues, recommend actions and provide technical assistance to HR systems. Oshkosh Corporation is an Equal Opportunity employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities, and is committed to providing equal opportunities for all employees and applicants. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Oshkosh Corporation takes affirmative action to employ and advance in employment qualified Minorities, Females, Protected Veterans, and Individuals with Disabilities. Any employee or applicant for employment who is qualified under the applicable regulations will be covered under our affirmative action program. Submission of this information is voluntary, will be kept confidential, and is not a requirement for employment. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be 'U.S. Persons,' as defined in these regulations. Generally, a 'U.S. Person' is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Equal Opportunity/Affirmative Action Employer Equal Opportunity/Affirmative Action Employer ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS: High School Diploma or equivalent and 2 years of HR experience OR Bachelor's degree in HR, Business, or related field and internship experience. Proficient skills in Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, etc. Strong verbal and written communication skills. PREFERRED QUALIFICATIONS: Bachelor's degree in HR, Business, or related field. Ability to work within a high-volume customer service atmosphere. Experience with ServiceNow platform. ***** APPLICATION INSTRUCTIONS: Apply Online: ************************* Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

Keywords: Oshkosh Corporation, Oshkosh , Human Resources Services Specialist, Human Resources , Oshkosh, Wisconsin

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