OshkoshRecruiter Since 2001
the smart solution for Oshkosh jobs

IT Technical Support Specialist with Security Clearance

Company: Contract Professionals, Inc.
Location: Oshkosh
Posted on: March 26, 2020

Job Description:

US CITIZENSHIP REQUIREMENT: This assignment is a US Government Contract which requires all applicants to be US Citizens. NO SUBCONTRACT REQUIREMENT: No third-party applicants will be considered. If you are a third party contracting company, please do not respond to this position. JOB SUMMARY: The Computer Services team manages computing platforms for the enterprise including desktop, laptop, thin-computing, mobile devices, digital signage, conference equipment, and workstation peripheral devices in the office and manufacturing environments. The Computer Services team provides 24x7 on call support, manages inventory and proper destruction of all supported systems, and ensures the compliance of all deployed and supported systems throughout the environment. As a member of this team, the Technical Support Specialist will work with end-users to address Information Technology client-side problems and requests impacting end-user productivity. ESSENTIAL DUTIES AND RESPONSIBILITIES: These duties are not meant to be all-inclusive and other duties may be assigned. Responsible for resolving moderately complex problems experienced by end-users working with company PCs, conference rooms, multi-function printers, thin client terminals, mobile devices, bar-code label printers and scanners. Procures, configures, and tests computer hardware and software to fulfill requests. Provides timely resolution of moderately complex problems or escalations on behalf of the end user. Provide cases status updates to management and end users. Interacts with third party service providers to resolve problems and fulfill requests. Evaluate requests for new software solutions. Monitor, gather, and provide recommendations for issues regarding product and technical support functions that affect diagnostics, quality, tooling, computer communication, etc. Perform tasks as assigned by the Project manager in compliance with End-Users Standards. MINIMUM QUALIFICATIONS: Associate's degree in Information Technology, Computer Science, Engineering related degree. Three (3) or more years of experience in desktop support, service desk or related experience. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Customer focused with ability to promptly answer support related email, phone calls, and other electronic communications. Ability to effectively communicate at all levels of the organization. Ability to work in a team environment. Strong organizational skill with exceptional follow through and attention to detail. Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. Ability to work in a fast-paced environment where requirements are constantly changing. PREFERRED QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Engineering or related degree. Relevant industry recognized certifications (Certified Microsoft Technology Associate (MTA) - IT Infrastructure, Certified ITIL Foundation, etc.)

Keywords: Contract Professionals, Inc., Oshkosh , IT Technical Support Specialist with Security Clearance, IT / Software / Systems , Oshkosh, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


IT Project Manager - PMO/Healthcare/Medical/Software/Applications
Description: Join a company that has won best workplace awards and provides excellent benefits. IT Project Manager - PMOHealthcareMedicalSoftwareApplications Permanent
Company: Vital Tech Solutions
Location: Milwaukee
Posted on: 03/29/2020

Lead Software Engineer- Full Stack JavaScript Developer (App Dev. Spec)
Description: At American Family Insurance, we're driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new (more...)
Company: American Family Insurance
Location: Madison
Posted on: 03/29/2020

Software Engineer
Description: Genesis10 is currently seeking a SQL DeveloperDBA for a contract-to-hire position, working with a major insurance client in the Milwaukee, WI area. Description Join a team of 18 engineers working on the (more...)
Company: Genesis10
Location: Milwaukee
Posted on: 03/29/2020


Software Engineering Intern - Angular
Description: Our organization seeks a dedicated, passionate Virtual / Remote Software Engineering Intern for our Angular project.
Company: Open Learning Exchange
Location: Racine
Posted on: 03/29/2020

Computer Science Instructor - Summer 2020 (Remote, $20/hr+)
Description: Do you love working with kids and inspiring the next generation of engineers, designers, and builders Instructors at Juni Learning work directly with students ages 8-18 by teaching weekly, online coding (more...)
Company: Juni Learning
Location: Green Bay
Posted on: 03/29/2020

Mobile Diesel Mechanic
Description: br Dickinson Fleet Services, the largest independent fleet maintenance company in the country, is currently hiring a Mobile Diesel Mechanic. If you are looking for a new place to call home, we would (more...)
Company: Dickinson Fleet Services
Location: Milwaukee
Posted on: 03/29/2020

Sr Oracle Administrator
Description: Description We are seeking an experienced Oracle BA to assist with an immediate project. Major responsibilities - Design, code, and carry new relational databases - Supply documentation as well as training (more...)
Company: Robert Half
Location: Milwaukee
Posted on: 03/29/2020

SQL Database Architect (3404)
Description: Flexion Inc. a Madison, WI based IT Consulting and Services firm is seeking a SQL Database Architect to work on a long-term consulting project. The client for this position is based in Madison, WI. The (more...)
Company: Flexion Inc
Location: Madison
Posted on: 03/29/2020

Network Engineer
Description: Title Network Engineer Location Milwaukee, WI Type W2 Job Description The Network Engineer responsibilities include planning and designing the network infrastructure and enterprise network solutions implementing (more...)
Company: Wisdom InfoTech
Location: Milwaukee
Posted on: 03/29/2020

SAP CRM Consultant
Description: Role SAP CRM Consultant Location Milwaukee, WI 53204 Duration
Company: TekisHub Consulting Services
Location: Milwaukee
Posted on: 03/29/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Oshkosh RSS job feeds