Lead Technical Analyst

Company: Kforce Technology
Location: Oshkosh
Posted on: September 16, 2023

Job Description:

Kforce has a client in Oshkosh, WI that is seeking a Lead Technical Analyst who is local to Wisconsin or Pennsylvania.

Summary:
The Lead Technical Analyst is responsible for providing technical leadership and direction to Global Infrastructure individuals or small to medium teams. They will lead the staff in directing technical maintenance and RTB work assignments, Incident and Service Requests, work assignments and delivering medium to complex projects. The Lead Technical Analyst also provides input to their Manager on staff performance and technical proficiency. This position operates in a highly independent role making daily operational decisions to ensure environment availability.

Responsibilities:

• Supporting ongoing medium to high complexity maintenance, Run-The-Business (RTB) support and incident service requests of the assigned Global Infrastructure area
  
• Provide technical direction and guidance to team members on a small to medium sized team or work solutions, prioritization, planning, assignment completion, and quality of work
  
• Serve as a project resource and provide project leadership on application and infrastructure project efforts representing functional capabilities, assisting with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements
  
• Develop and increase technical knowledge and capabilities through training, investing time to understand and communicate technical/organizational direction and cross training
  
• Provide knowledge sharing, as recognized SMEs, in the form of efforts such as writing complex knowledge articles, relationship development with staff, mentoring, and staff technical development
  
  
  Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:
  
  • Data Network (Cisco, Palo Alto, F5, SolarWinds)
    
  • Cloud Network (Azure)
    
  • Server
    

Keywords: Kforce Technology, Oshkosh , Lead Technical Analyst, IT / Software / Systems , Oshkosh, Wisconsin