Technical Project Manager
Company: Zoom Corporation
Location: Madison
Posted on: May 4, 2024
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Job Description:
What you can expect
As an individual contributor, you will lead deployment projects for
Zoom's Contact Center & Zoom Phone solutions within the
Professional Services Organization. You will assess business needs
and propose solutions while also managing project execution,
including timelines, scope, and documentation.
About the Team
Our team of project management professionals spans the United
States, dedicated to spreading happiness internally and to our
customers at Zoom. With diverse backgrounds and experiences, we
collaborate seamlessly to ensure project success. Join us and be
part of a team that thrives on innovation, teamwork, and making a
positive impact every day.
Responsibilities
Leading deployment projects for Zoom Phone and Cloud Contact
Center, prioritizing expertise in Contact Center solutions
Assessing business needs and proposing solutions, particularly in
contact center configurations, with an emphasis on industry best
practices
Managing project execution, including timelines, scope, and
documentation, with a specialized focus on contact center
migrations to Cloud solutions
Ensuring clear and timely communication, especially regarding
contact center-related matters, and maintaining internal process
tracking updates.
What we're looking for
Have a degree in CS , MIS or equivalent work experience, with a
minimum of 5-7 years of experience in Project Management and
Contact Center solutions
Have project management experience in Contact Center
technologies
Experience in contact center best practices, processes, and
procedures for design, deployment, and have supported migrations to
large Cloud Contact Center solutions
Experience with deployments for SBCs, trunks and gateways
Be located in the U.S. and do not require sponsorship for
employment
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
At Zoom, we offer a window of at least 5 days for you to apply
because we believe in giving you every opportunity. Below is the
potential closing date, just in case you want to mark it on your
calendar. We look forward to receiving your application!
Anticipated Position Close Date:
05/01/24
In addition to the base salary and/or OTE listed Zoom has a Total
Direct Compensation philosophy that takes into consideration; base
salary, bonus and equity value.
Information about Zoom's benefits is on our careers page here
(https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .
Note: Starting pay will be based on a number of factors and
commensurate with qualifications & experience.
We also have a location based compensation structure; there may be
a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around
our offices and remote work environments. The work style of each
role, Hybrid, Remote, or In-Person is indicated in the job
description/posting.
BenefitsAs part of our award-winning workplace culture and
commitment to delivering happiness, our benefits program offers a
variety of perks, benefits, and options to help employees maintain
their physical, mental, emotional, and financial health; support
work-life balance; and contribute to their community in meaningful
ways. Click Learn (https://careers.zoom.us/benefits) for more
information.
About UsZoomies help people stay connected so they can get more
done together. We set out to build the best collaboration platform
for the enterprise, and today help people communicate better with
products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom
Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working
at a fast pace to design solutions with our customers and users in
mind. Here, you'll work across teams to deliver impactful projects
that are changing the way people communicate and enjoy
opportunities to advance your career in a diverse, inclusive
environment.
Our Commitment---We believe that the unique contributions of all
Zoomies is the driver of our success. To make sure that our
products and culture continue to incorporate everyone's
perspectives and experience we never discriminate on the basis of
race, religion, national origin, gender identity or expression,
sexual orientation, age, or marital, veteran, or disability status.
Zoom is proud to be an equal opportunity workplace and is an
affirmative action employer. All your information will be kept
confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities
and perspectives including qualified applicants with arrest and
conviction records and any qualified applicants requiring
reasonable accommodations in accordance with the law. If you need
any assistance or accommodations due to a medical condition, or if
you need assistance accessing our website or completing the
application process, please let us know by emailing us at
careers@zoom.us.
#LI-Remote
Keywords: Zoom Corporation, Oshkosh , Technical Project Manager, IT / Software / Systems , Madison, Wisconsin
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