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Field Service Technician I

Company: eXcell
Location: Oshkosh
Posted on: February 15, 2019

Job Description:

Did you know that Gartner positioned e X cell as a Leader in its Magic Quadrant for End User Outsourcing? Come work for the leader today!

* * * Contract to Hire Opportunity * * *

We are currently in need of a Field Service Technician to perform break-fix, IMAC, and project work during Wednesday-Sunday, 9AM-6PM with required on-call participation.

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview:
    • Technician will travel to each client s location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
    • Works under general supervision Required Qualifications:
      • 1+ year(s) of experience supporting desktops, laptops, and printers
      • 1+ year(s) of customer service experience required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environments Basic Needs / Haves:
        • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
        • Ability to work from a bent, crouched, or kneeled position
        • Ability to work on a ladder or lift
        • Ability to lift up to 50 lbs.
        • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
        • Laptop and basic hand tools required Preferred:
          • CompTIA A+ Certification
          • OEM Printer Warranty Certifications
          • OEM Laptop / Desktop Warranty Certifications
          • Server experience a plus

            W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice (HARDWARE ) AND (TROUBLESHOOT ) AND (DESKTOP OR COMPUTER OR PC ) AND(PRINTER ) AND (LAPTOP )

            Keywords: eXcell, Oshkosh , Field Service Technician I, IT / Software / Systems , Oshkosh, Wisconsin

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