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Video Teller Specialist

Company: Verve, a Credit Union
Location: Oshkosh
Posted on: March 13, 2019

Job Description:

Processes transactions for members via video. Cross sell financial products or refer members to professionals who can assist them. Promote and recommend various credit union products such as consumer loans, deposits, mortgages, investments, credit cards, and various electronic services. Respond to questions from the members regarding services provided in a professional, friendly manner. Complete deposit, withdrawal, and service transactions with accuracy and efficiency while following all security procedures. Verify and balance currency, coin, and checks in cash drawer at end of shift. Process and accurately balance member transactions such as daily mail, night depository, and ATM. Order checks through Liberty Check Processing. Order, reorder, and maintain check cards for members. Enroll/modify payroll allocations and ACH per member request. Complies with all aspects of BSA/AML and OFAC regulations as it relates to this position. Maintain a professional image of the credit union in dealing with members: provide friendly, helpful assistance and an upgrade knowledge of financial products, and protect member confidentiality. Saturday hours are required on a rotating basis.

Keywords: Verve, a Credit Union, Oshkosh , Video Teller Specialist, Other , Oshkosh, Wisconsin

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