Urgent Need -IT Technical Support Specialist - Oshkosh WI
Company: Kelly Services
Posted on: November 10, 2019
Kelly Services is seeking an?? ?? IT Technical Support Specialist??
for a ?? leading manufacturer and marketer of access equipment,
specialty vehicles and truck bodies??in?? Oshkosh, WI. ?? ?? Job
Title:?? IT Technical Support Specialist Location:?? Oshkosh, WI
Type: Contract (W2)?? Length: 6 months Pay Rate ??? $25-30/HR JOB
SUMMARY:?? The Computer Services team manages computing platforms
for the enterprise including desktop, laptop, thin-computing,
mobile devices, digital signage, conference equipment, and
workstation peripheral devices in the office and manufacturing
environments. The Computer Services team provides 24x7 on-call
support, manages inventory and proper destruction of all supported
systems, and ensures the compliance of all deployed and supported
systems throughout the environment. As a member of this team, the
Technical Support Specialist will work with end-users to address
Information Technology client side problems and requests impacting
end-user productivity. ?? ESSENTIAL DUTIES AND RESPONSIBILITIES:??
These duties are not meant to be all-inclusive and other duties may
be assigned.?? ??? Responsible for resolving moderately complex
problems experienced by end-users working with company PCs,
conference rooms, multi-function printers, thin client terminals,
mobile devices, bar-code label printers and scanners.?? ???
Procures, configures, and tests computer hardware and software to
fulfill requests.?? ??? Provides timely resolution of moderately
complex problems or escalations on behalf of the end user.?? ???
Provide cases status updates to management and end users.?? ???
Interacts with third party service providers to resolve problems
and fulfill requests.?? ??? Evaluate requests for new software
solutions.?? ??? Monitor, gather, and provide recommendations for
issues regarding product and technical support functions that
affect diagnostics, quality, tooling, computer communication,
etc.?? ??? Perform tasks as assigned by the Project manager in
compliance with End-Users Standards ?? MINIMUM QUALIFICATIONS:??
??? Associate???s degree in Information Technology, Computer
Science, Engineering or equivalent.?? ??? Three (3) or more years
of experience in desktop support, service desk or related
experience.?? ??? Experience and proficiency with various web-based
software applications including Microsoft Office Word, Excel,
PowerPoint, SharePoint, etc.?? ??? Customer focused with ability to
promptly answer support related email, phone calls, and other
electronic communications.?? ??? Ability to effectively communicate
at all levels of the organization.?? ??? Ability to work in a team
environment.?? ??? Strong organizational skill with exceptional
follow through and attention to detail.?? ??? Strong
time-management and prioritization skills, able to multi-task and
prioritize competing requirements and meet deadlines.?? ??? Ability
to work in a fast-paced environment where requirements are
constantly changing.?? PREFERRED QUALIFICATIONS:?? ??? Bachelor???s
degree in Information Technology, Computer Science, Engineering or
equivalent.?? ??? Relevant industry recognized certifications
(Certified Microsoft Technology Associate (MTA) - IT
Infrastructure, Certified ITIL Foundation, etc.)?? ??? Experience
working with Microsoft Office, video and audio conferencing
(WebEx), end user services certificate management, and physical
security systems. ??*** If this position may be of interest to you,
please email me back at?? email@example.com ??(with your
most up to date resume, for further consideration) and advise the
best time and number at which you can be reached. If not for
yourself, feel free to share this opportunity within your network!
*** For quick inquiries, feel free to?? CHAT LIVE WITH ME NOW !
(8am ??? 5pm CST) Apply Today! Shazneen Irani Professional
Technical Recruiter Kelly Services, Inc. firstname.lastname@example.org
kellyservices.com ?? Why Kelly ?? ? With Kelly, you???ll have
direct connections to leading IT organizations in the best
companies around the globe???offering you the chance to work on
some of today???s most intriguing, innovative and high-visibility
projects. In a field where change is the only constant, our
connections and opportunities will help you take your career
exactly where you want to go. We work with 90 of the Fortune 100???
companies companies and found opportunities for more than 8,600 IT
professionals last year. Let us help advance your career today.
About Kelly ?? At Kelly, we???re always thinking about what???s
next and advising job seekers on new ways of working to reach their
full potential. In fact, we???re a leading advocate for
temporary/nontraditional workstyles, because we believe they allow
flexibility and tremendous growth opportunities that enable a
better way to work and live. Connecting great people with great
companies is what we do best, and our employment opportunities span
a wide variety of workstyles, skill levels, and industries around
the world. Kelly is an equal opportunity employer committed to
employing a diverse workforce, including, but not limited to,
minorities, females, individuals with disabilities, protected
veterans, sexual orientation, gender identity. Equal Employment
Opportunity is The Law.
Keywords: Kelly Services, Oshkosh , Urgent Need -IT Technical Support Specialist - Oshkosh WI, Other , Oshkosh, Wisconsin
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