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Tech Support Agent

Company: Global Channel Management, Inc
Location: Oshkosh
Posted on: January 16, 2022

Job Description:

Tech Support Agent needs call center experience



Tech Support Agent requires:

High school diploma or equivalent
Exhibit proficiency in e-mail and Internet
Proven organizational skills
Strong track record in the area of client service.
Superior interpersonal skills.
Excellent oral/written communication and problem solving skills.
Courtesy, patience and analytical abilities are required to handle client concerns.
Detail orientated and motivated
Able to give clear and concise instructions



Tech Support Agent duties:

Provide phone assistance for new and existing clients with regards service and equipment.
Interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients and processing revenue related transactions.
Educate clients regarding equipment and services
Provide direction for assistance
Qualify and process new sales Opportunities
Process Service Requests for equipment repair

Keywords: Global Channel Management, Inc, Oshkosh , Tech Support Agent, Sales , Oshkosh, Wisconsin

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