Tech Support Agent
Company: Global Channel Management, Inc
Posted on: January 16, 2022
Tech Support Agent needs call center experience
Tech Support Agent requires:
High school diploma or equivalent
Exhibit proficiency in e-mail and Internet
Proven organizational skills
Strong track record in the area of client service.
Superior interpersonal skills.
Excellent oral/written communication and problem solving
Courtesy, patience and analytical abilities are required to handle
Detail orientated and motivated
Able to give clear and concise instructions
Tech Support Agent duties:
Provide phone assistance for new and existing clients with regards
service and equipment.
Interact with our team of associates, providing top-notch technical
support, resolving problems for both external and internal clients
and processing revenue related transactions.
Educate clients regarding equipment and services
Provide direction for assistance
Qualify and process new sales Opportunities
Process Service Requests for equipment repair
Keywords: Global Channel Management, Inc, Oshkosh , Tech Support Agent, Sales , Oshkosh, Wisconsin
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